LEGAL DOCUMENT

KrishoSaathi is a 100% digital platform. We do not sell or ship any physical goods. All services are delivered digitally and instantly over the internet.

KrishoSaathi exclusively provides DIGITAL SERVICES, including: - Real-time mandi price data (delivered via web browser or app) - Weather forecasts and farming advisories (delivered digitally) - AI crop disease detection (delivered via browser upload and response) - Government scheme information (delivered digitally) - Marketplace listings (digital platform access) - Premium subscription features (digital access activation) - Push notifications (delivered via browser/app) - SMS alerts (delivered via telecom network) NO PHYSICAL PRODUCTS are sold, manufactured, dispatched, or shipped by WENSLink Private Limited under the KrishoSaathi platform.

All KrishoSaathi services are delivered digitally with the following timelines: FREE SERVICES: - Mandi prices: Real-time, updated daily by 9 AM IST (sourced from data.gov.in) - Weather forecast: Real-time via Open-Meteo API (updated every 6 hours) - Disease detection: Within 5–15 seconds of photo upload - Government scheme info: Always available (updated as per Govt announcements) - Marketplace listings: Immediate upon posting PREMIUM SUBSCRIPTION (₹99/year): - Access activation: INSTANT upon payment confirmation by Razorpay - If not activated within 1 hour, email support@krishosaathi.in with transaction ID - Premium features accessible immediately after activation from any device SMS & PUSH NOTIFICATIONS: - Push notifications: Delivered within seconds (subject to device connectivity) - SMS alerts: Delivered within 1–5 minutes (subject to telecom network availability)

KrishoSaathi digital services are available across: FULL COVERAGE: - All 28 Indian states - All 8 Union Territories - Available on any device with internet connectivity PRICE DATA COVERAGE: - 28 states with real mandi price data - 180+ mandi markets tracked daily - Coverage expanding as new data becomes available WEATHER COVERAGE: - All of India (pincode-level accuracy) - Powered by Open-Meteo (global coverage) LANGUAGE COVERAGE: - 11 languages currently active - 22 languages planned (pending Bhashini API activation) LIMITATIONS: - Service requires internet connectivity (2G minimum) - Offline cached data available for premium users - No service available outside India (international use not supported)

As KrishoSaathi is a DIGITAL-ONLY platform: - There are NO shipping charges on any service. - There are NO delivery timelines for physical goods. - There is NO courier, logistics, or tracking involved. - There are NO import/export obligations. - GST (Goods and Services Tax) on digital services applies as per Indian tax law. If you receive any communication claiming to be from KrishoSaathi asking for a shipping address or delivery charges, it is FRAUDULENT. Report such communications immediately to grievance@krishosaathi.in.

While we strive for 99.9% uptime, KrishoSaathi services may be temporarily unavailable due to: - Scheduled maintenance (announced in advance via push notification) - Unscheduled technical failures (resolved within 4–24 hours) - Third-party API downtime (data.gov.in, Open-Meteo, Groq, Razorpay) - Force majeure events (natural disasters, government-ordered shutdowns, etc.) In case of service interruption exceeding 72 hours that prevents premium subscribers from accessing their paid features, WENSLink Private Limited will extend the subscription period by the duration of the interruption. For current service status, email: support@krishosaathi.in

For any questions regarding service delivery: Email: support@krishosaathi.in Response time: Within 24 business hours Address: WENSLink Private Limited, Guwahati, Assam — 781001, India